Find answers to the most common questions about our services. If you don't see your question here, feel free to contact us.
All downloaded designs from us are source files rather than previews.
For photo. it is original image with a high resolution(max size)..
For vector and illustrations. These files are in the format of EPS or PSD.
The specific format depends on the original item description.
If the download fails or your click on the button gains no response, please try one more time. If you still fail, try to copy the link to the browser and press “Enter” for downloading.
If your network connection is unstable, thus resulting in slowdown or even interruption of your downloading tasks, please click on “History” to continue the download task.
If you still fail after many tries, please contact us for a solution.
Downloading the same resource is free of charge within 72 hours.
You can download vector, photos, psd, icon from freepik. And you can download any resources from envato elements.